PlayStation Portal Repair Help: Learn How to Fix It Yourself.

Author: tayola (and 6 other contributors)

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Guides

Replacement Guides

Action Buttons

Adaptive Trigger

Back Shell

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Battery

D-pad

Grip Shell (Left)

Grip Shell (Right)

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Joystick (Left)

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Joystick (Right)

Joystick Grip (Left)

Joystick Grip (Right)

Joystick Trim Strips

L1 and R1 Bumpers

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Screen

Speaker (Left)

Speaker (Right)

USB-C and Headphone Ports

Vibration Motor

Teardowns

What’s Inside Sony’s PlayStation Portal?

Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Released on November 15, 2023, the PlayStation Portal is a portable, handheld player, that allows users to stream games from their PlayStation 5 console over Wi-Fi. This allows users to jump into their games without needing to play on a TV, or needing to be in the same room as their PlayStation 5. The Portal cannot play games natively—it merely acts as a screen and controller for the PlayStation 5.

The Portal has an eight-inch 1080p LCD screen with non-removable DualSense controllers on each side. Unlike the DualSense controller, the joysticks are modular and replaceable without requiring any soldering.

The PlayStation Portal's model number is CFI-Y1001. The model number is printed on the back side of the Portal, near the bottom edge.

The Portal's 16-digit serial number is printed underneath the model number. It's also encoded into the QR code to the left of the printing.