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Rep: 325
Posted:
The beater bar isn't spinning, the belt seems fine, the suction is good. The filters have been cleaned. I've had the vacuum for about 5 years and never had an issue until now. It also doesn't want to stand upright--but this could be an unrelated issue.
Rep: 499.4k
Posted:
Hi @junie
What model is your vacuum cleaner? Did you buy it using a credit card? If so can you find the purchase on the credit card statement?
Hi @junie
If you are using the motorhead attachment, have you pulled the bristle control to the out position (in other words not pushed in? It only comes out about a 1/4". Seen in the image, in between the bristle holder and the wheels.
Oops! I'd like to change my mind.
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