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Post: Answer to "My Laptop is not charging!"
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Voters: oldturkey03 (Admin Decided)

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Question

My Laptop is not charging!

Hello all! I bought the laptop (ASUS Chromebook C201) brand new with 4gigs of ram. The problem is that the battery somehow isn't fully charging. It goes up to 94% and then stops. So can I somehow try fixing this at home without needing to send it back? Thanks iFixit!


Answer

Hi,

What colour is the charging lamp when it stops charging, green or orange? Have you tried letting the battery run down to a low value (say 15-20%) and then seeing how far it charges up to?

If that doesn't change anything have you tried resetting your Chromebook?

Here is a link to the user guide, scroll to p.58-59 to see how to reset your device.

http://dlcdnet.asus.com/pub/ASUS/EeeBook...