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Post: Answer to "Is my laptop's power failure a motherboard...
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Is my laptop's power failure a motherboard problem?

Hello all.

Few days ago my laptop died. The AC adaptor was plugged (and with the green light on) but the battery indicator decreased and finally, the windows low battery message was displayed and finally I shutdown the laptop before the battery was empty.

After that, I tried to switch on without the battery, only with the AC adaptor, but with not successful. When I put again the battery on the laptop then the laptop worked but the battery continued discharging until it was completly empty.

And now the laptop not works any longer. I check the AC adaptor works and a IT professional said me that the problem was the DELL integrated motherboard.

I asked Dell for support and then they said to me that if I want to repair the computer it would cost me $1080 :O

Now I'm asking if there is any way to repair this by myself and where can I found how to repair.

Is anybody lives in Spain and knows any shop where I can repair it is also a good solution.

Thanks in advance.

Regards.


Answer

It sounds like your problem is the DC-In board. Unfortunately, I do not know if that is integrated with the mother board on Dell computers or not. If it is, you will probably need to replace it. I'll bet you could find a replacement for significantly less than $1000, but I'm unaware of any websites with repair guides for these computers. I wish I could be more help!