/
My Workbench

Get quick access to guides, parts and answers for your devices

DE
Deutsch
ES
Español
IT
Italiano
PT
Português
TR
Türkçe
JP
日本語
EN
English
FR
Français
NL
Nederlands
RU
Pусский
ZH
中文
KO
한국어
Join
Log In
Help

Moderation

How this Works

View:

Passed Votes
Pending Votes Passed Votes Failed Votes

Votes this month:

290

206

198

114

95
Keyboard Shortcuts

Anyone with over 20 reputation can flag problematic comments and posts.

ACCEPT AS SOLUTION

Post: Answer to "After latest update Apple TV has only computer...
Last Vote:
Voters: oldturkey03 (Admin Decided)
–

Hide details

Duke @duke90128

Rep: 85

Question

After latest update Apple TV has only computer and settings icons

Posted:

I bought apple TV 2nd generation in Jan 2012,it was working well. Last month I downloaded the update version 5. After this I can only see Computer and Settings Icon. Tried restore, resetting, direct ethernet connection, thru itunes downloaded the updates with micro usb. nothing works. Can someone help us?

Thanks

originalmachead @originalmachead

Rep: 116.4k

Answer

Posted:

Just connect a power cable (NO HDMI) and the micro USB cable and the restore might get through. If Apple TV 2 doesn’t show up in iTunes after hooking it up to the Mac, you may have to set it to DFU mode first:

1. Disconnect the HDMI, power and USB cables

2. Wait for 10 seconds

3. Reconnect the USB cable

4. Immediately hold the menu and play buttons on the remote for 15 seconds

5. Apple TV 2 should now start flashing the LED wildly and appear in iTunes with the restore button.

If it still doesn’t show up, maybe there’s something wrong with your Micro USB cable.

Get in contact with Apple - that unit should still be under warranty.

If this Answer is helpful please remember to return and mark it Accepted.