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Post: Answer to "Sleep/Power button doesn't work"
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Avior @avior

Rep: 1

Question

Sleep/Power button doesn't work

Posted:

Hello!

I have a iPhone 5 the device never drop.

But today the right side of sleep/power button stopped working (only on right side,the left side of the sleep/power button work)

How I fix it?

Try Contact Cleaner Spray?

Thanks!

Brendan Mills @brendanmil85212

Rep: 661

Answer

Posted:

I can also confirm that this is a common issue and will be covered under your apple warranty.

I have had two iPhone 5's replaced by apple for this very reason, they must have used a weak part as a lot of people are having the same issue.

Go to the following page and start your apple service requesthttp://www.apple.com/support/iphone/cont...

The following is where you need to click.

"Apple Support" then "Get Started"

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"Service requests or troubleshooting" then "Buttons not working" then select "Sleep/Wake Button"

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Within 2 days a package is sent and once you have sent it off a new iPhone will be on its way back to you within 5 days, thats right a new iPhone 5 for a button issue. Must be costing them a lot of money.

Anyway let me know how you get on.

Cheers

Brendan Mills