Skip to main content
Help

Moderation

Keyboard Shortcuts

Anyone with over 20 reputation can flag problematic comments and posts.

ACCEPT AS SOLUTION

Post: Answer to "Why is the error 13019 always occuring?"
Last Vote:
Voters: mayer (Admin Decided)

Hide details

Question

Why is the error 13019 always occuring?

When I sync my iPod touch it will not put any music on my iPod touch and a pop up will say "The iPod"*****" cannot be synced. An unknown error occurred (13019)."


Answer

Lyndi Thies, try this. Open iTunes while your iPod is plugged in. You will see the tabs across: Summary, Info, Music etc. Select the music tab, and where it displays "sync music", un-select that and hit apply in the bottom right. Your music will be saved on the computer. Once sync is complete, go back and re-check the music sync option Check for more about that on here. Hope this helps, good luck.