Samsung Phone Troubleshooting: Fix Common Problems
The first step towards a working Samsung Phone is identifying the problem. Select one of our preferred guides below to diagnose and solve Samsung Phone common issues.
Samsung Galaxy Phone Battery Draining Fast
If your Samsung Galaxy battery draining fast, this page aims to help you identify the causes and what to do to fix them.
Battery
Samsung Phone
Samsung Phone Moisture Detected in Charging Port
Is your Samsung phone warning that you’ve got liquid in the charge port? Is it blocking you from charging your phone? Keep your port dry and try these fixes!
Error Code
Samsung Phone
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Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!
My phone is not turning on.
Samsung Galaxy J2
Hi. I dropped my Samsung Galaxy J2 and the screen turned black
Samsung Galaxy J2
Touch screen not working
Samsung Galaxy J2
Samsung j2 charging problem
Samsung Galaxy J2
samsung j2 dash phone turns off
Samsung Galaxy J2
![samsung galaxy j2](https://assets.cdn.ifixit.com/static/images/default_images/AnswersNoImage_96x72.jpg)
Why is my system memory use 7 gb out if 8 gb?
samsung galaxy j2
Black screen after dropping
Samsung Galaxy J2
![Samsung Galaxy j2](https://assets.cdn.ifixit.com/static/images/default_images/AnswersNoImage_96x72.jpg)
turn off safe mode
Samsung Galaxy j2