Samsung Phone Troubleshooting: Fix Common Problems
The first step towards a working Samsung Phone is identifying the problem. Select one of our preferred guides below to diagnose and solve Samsung Phone common issues.
Samsung Galaxy Phone Battery Draining Fast
Is your Galaxy phone draining battery quickly? Does a charge not last a full day or anymore? Do you find yourself needing to charge multiple times a day? Have a look at these solutions to optimize your battery life!
Samsung Galaxy Not Charging
Is your Samsung phone not accepting a charge? Is your charger good, but you can't get your phone to respond? Check out these fixes to get back in order!
Samsung Phone Lines on Screen
Is your Samsung Galaxy phone plagued with lines onscreen? Are green and purple lines covering the content you're trying to see? Take a look at this page to discover the cause.
Samsung Galaxy Phone Not Turning On
Is your Samsung Galaxy failing to power on? Are you getting no signs of life? Even if you've left it to charge all night? Well you're in the right place.
Samsung Galaxy Phone Black Screen
Is your Samsung phone on, but nothing is on the screen? Hearing system alerts, but all you can see is black? Check out these fixes!
Samsung Phone Moisture Detected in Charging Port
Is your Samsung phone warning that you’ve got liquid in the charge port? Is it blocking you from charging your phone? Keep your port dry and try these fixes!
Samsung Galaxy Frozen Screen
Is your Samsung Galaxy phone unresponsive? Is it frozen o on the lock screen or mid task? There are some easy fixes to get unstuck!
Samsung Android Phone Keeps Restarting
Is your Galaxy phone boot looping? Is it restarting unexpectedly, (or predictably). There are plenty of solutions to get you up and running.
Samsung Galaxy No Sound
Is your Galaxy phone staying silent? Can't hear music or videos even with the volume at max? Missing calls because they seem to be silent? Get going again with these fixes!
Samsung Galaxy Camera Blurry
Does your camera consistently take blurry photos? Is it making a vibrating noise or has issues maintaining focus? Buckle up and give these solutions a go
Samsung Galaxy Overheating
Is your Samsung Galaxy getting too warm? Getting a warning on screen that your phone is hot? Can't get the warning to go away? Have a look at these ideas.
Didn't see your problem? The iFixit Community has answers.
Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!
My phone is pressing itself after suffering a fall and a screen replac
Samsung Galaxy A20e
Total Wireless won't activate my cell phone
Samsung Galaxy A20e
Samsung Galaxy A02S screen
Samsung Galaxy A20e
My phone won't charge
Samsung Galaxy A20e
Multi touch is not working
Samsung Galaxy A20e
Mic problem during phone call
Samsung Galaxy A20e
My screen is cracked, got water on it but the touchscreen doesn't work
Samsung Galaxy A20e
Why does my touch stop working when the phone screen faces down?
Samsung Galaxy A20e