Whenever I play video games for 30minutes+ my computer's CPU can get to temperatures as high as 96 degrees Celsius.

Here is a link to the ifixit return policy: Return Policy Support Page ifixit policy TL; DR Contact us within 30 days, a return will be set up, but any shipping costs or coupons won't be refunded. A small restocking fee may apply. Don't refuse packages, it's expensive for you.

I would suggest trying this guide for fixing Bluetooth audio quality on windows: https://www.youtube.com/watch?v=55yn-zF_dZY