Revision to Hp Envy 5530 Troubleshooting
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[title|HP Envy 5530 Troubleshooting] | |
== Memory Card Won’t Read == | |
- | |
+ | “The printer displays an error message which says the memory card won’t read.” |
- | === |
+ | === File Not On Memory Card === |
- | Memory card may be empty. Insert memory card into computer and ensure files are present. Then, reinsert into HP Envy 5530 and retry. |
+ | Ensure the file is on the memory card, then reinsert. |
+ | |
+ | === Incorrect Memory Card === |
+ | |
+ | The HP Envy 5530 is compatible with Secure Digital (SD), Secure Digital Mini (adapter required), Secure Digital High Capacity (SDHC), Secure Digital Extended Capacity (SDXC), or TransFlash MicroSD Card (adapter required). Check to make sure your memory card is one of these types then reinsert. |
+ | |
+ | === Memory Card Corrupt === |
+ | |
+ | Memory card may be unable to read due to software or hardware difficulties. Try another memory card. |
== Paper Jam == | |
- | === Paper doesn’t come out of the printer === |
+ | "Paper doesn’t come out of the printer." |
+ | |
+ | === Replace Paper and Reprint === |
+ | |
+ | Check if the paper tray slides are appropriately sized for the paper |
+ | |
+ | == Display Doesn’t Light Up == |
+ | |
+ | "Printer Doesn’t turn on when the power button is pressed" |
+ | |
+ | === Check If Printer Is Plugged In === |
+ | |
+ | Check rear of printer and make sure power cable is fully inserted. |
+ | |
+ | == Printer Will Not Print == |
+ | |
+ | "The file selected will not print." |
+ | |
+ | === Check If Printer Is On === |
+ | |
+ | Check if the power button is glowing green. |
+ | |
+ | === Replace Ink Cartridges === |
+ | |
+ | Lift the innermost printer cover so you can see the ink cartridges. Locate the cartridge you want to replace. Flip the topmost tab up. Remove the ink cartridge and replace it with a new one. |
+ | |
+ | === Check Paper === |
+ | |
+ | Ensure printer paper is in place on the printer tray within the white guides. |
+ | |
+ | == Paper Doesn’t Feed Into Printer == |
+ | |
+ | Paper may not be positioned correctly |
+ | |
+ | === Check for Objects Blocking Paper Feed === |
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