Revision to Hp Envy 5530 Troubleshooting
| == Display Doesn’t Light Up == | |
| - | |
| + | ''Printer Doesn’t turn on when the power button is pressed'' |
| === Check If Printer Is Plugged In === | |
| Check rear of printer and make sure power cable is fully inserted. | |
| - | == Printer |
| + | == Printer Not Printing == |
| - | |
| + | ''No paper comes out of the computer when prompted.'' |
| - | === Check |
| + | === Check to see if Printer Is On === |
| - | Check if the power button |
| + | Check to see if the power is on. If it is, the power button will be illuminated. |
| === Replace Ink Cartridges === | |
| === Check Paper === | |
| - | Ensure printer paper is in place on the printer tray within the white guides. |
| + | Ensure printer paper is in place on the printer tray within the white guides. Also ensure you are using paper that is not larger than 8.25 inches wide by 11.75 inches tall. |
| == Paper Doesn’t Feed Into Printer == | |
| - | Paper may not be positioned correctly |
| + | ''Paper does not go into printer when prompted.'' |
| + | |
| + | === Check Paper === |
| + | |
| + | Ensure printer paper is in place on the printer tray within the white guides. Also ensure you are using paper that is not larger than 8.25 inches wide by 11.75 inches tall. |
| === Check for Objects Blocking Paper Feed === | |
| + | |
| + | Lift the innermost printer cover so you can see the ink cartridges. Locate the roller cover. Push the two gray plastic tabs of the roller cover together and lift up. If you see any obstructions in the printing rollers, remove them, put the roller cover back in place and reprint. |
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