Insignia NS-B4111 Troubleshooting

The screen doesn’t turn on and there is no sound coming out of the speakers.

Though it may seem obvious, make sure that the power cable is fully plugged into the device and the electrical socket. If it still doesn't turn on, the cable may be damaged.

The batteries may need to be replaced. Make sure you don’t mix old and new batteries! Also be sure to put the batteries in the configuration shown in the manual. Note that this boombox doesn't use the batteries when the power cord is plugged in.

It is possible that the machine is switched off. Check the switch located on the right side of the device labeled “Power” and switch it to the “on” position.

The motherboard that controls the device may be damaged. See the motherboard replacement guide.

The On/Off switch may not be connected to the motherboard. Follow the steps in the motherboard replacement guide to access the motherboard.

When you try to use the radio, static or no sound is heard.

Your current location may not have reception. Try moving to a different location for better reception.

The radio may be tuned to a station that doesn’t exist. Try switching to a different station by rotating the radio tuner on the right side of the device.

Your device’s antenna may be broken. To replace the antenna refer to the antenna replacement guide.

Static, garbled sound, or no sound is coming from the speakers.

The radio may be working fine, but the volume may be set too low for you to hear your favorite station. Turn the the volume dial on the left side counterclockwise to increase the volume.

Your earphones may be plugged into the device, causing the sound to be played from the earphones. Make sure to remove the earphones from the audio jack.

You may have a faulty CD. Try playing another CD to see if the problem persists.

Check if your CD is in CD, CD-R, or CD-RW format. Other formats will not play on this device.

Your device’s speakers may be broken. To replace the speaker refer to the speaker replacement guide.

The speakers may have water damage or other minor damage that render them unusable. To replace the speaker, refer to the speaker replacement guide.

There are graphical glitches. Certain parts of the display fail to turn on or are ghostlike.

The batteries may be too low to power the display. Refer to the battery replacement guide.

This could indicate a bad connection to the switchboard. You may need to clean the contact points on the board or just replace the board. Refer to the switchboard replacement guide.

Nothing happens when you press the buttons on the front panel.

The switches inside the buttons may be misaligned, need to be cleaned, or are broken. Refer to the switchboard replacement guide to access or replace the buttons.

If the buttons are physically damaged, replace the buttons using the switchboard replacement guide.